Help
Please read our FAQ section below for answers to common questions. If you can't find what you need you can fill in our help form. For best results viewing this site, make sure your web browser (e.g. Firefox, Internet Explorer, Safari) is up to date - it won't cost you anything, and if you are running Internet Explorer version 6 or earlier, we'd strongly recommend it's time to upgrade!
FAQ
How do I listen to the sermons?
Where is the members area?
How do I create an account?
I've forgotten my password
How do I receive HCC news or prayer chain emails?
How do I access the HCC member directory?
How do I update my details?
How do I upload a photo of myself?
How do I control who sees my details?
How do I listen to the sermons?
You can listen to sermons direct from the website and also download them in mp3 format from the sermons page (you can also go there to download the sermon notes and leave comments) and on our iTunes feed.
For regular listening, sermons are also available as a podcast, which means that you can let your computer automatically search for and download new sermons as they are published. For help with getting the podcast go to our syndication page.
Until the end of May 2009, sermons from our archive will be available here - grab what you want now!
Go to the top right of the screen and click on the "members" tab. The members area should drop down.
Go to the top right of the screen and click on the "members" tab. The members area should drop down. Click on "Member Login" and then "Create an Account".
Go to the top right of the screen and click on the "members" tab. The members area should drop down. Click on "Member Login" and then "Forgot Password?", enter your email address and click "Send". Your password will be emailed to you. If you're still having problems logging in after that, please fill in our help form.
How do I receive HCC news or prayer chain emails?
You will need an account first. Once your account is up and running, you can subscribe and unsubscribe from HCC emails by going to "my account" in the members area at the top right of the screen. Under your name, click on "Edit Profile" to change your settings. Click the "Groups" tag, and make sure you tick the email lists and news you would like to receive. When you are done, click the "SAVE" button.
How do I access the HCC member directory?
You will need an account first. Once your account is up and running, you can find the link to the directory in the members area at the top right of the screen, or go here: http://www.hcc.org.uk/directory.
You will need an account first. Log in and go to "my account" in the members area at the top right of the screen. Under your name, click on "Edit Profile" to change your settings. Click the "Contact" tag and update your details. When you are done, click the "SAVE" button.
You will need an account first. Once your account is up and running, you can upload a photo by logging in and going to "my account" in the members area at the top right of the screen. Under your name, click on "Edit Profile" to change your settings. Click the "Picture" tag, click "Browse..." to find the file on your computer, then click the "SAVE" button.
Photos work best when they are square or near-square format, and show just your head rather than your whole body. If you don't have access to a digital photo of yourself, we can help you - just send an email to , or ask Paul on a Sunday.
How do I control who sees my details?
If you have an account, our default setting is to make the contact details you choose to enter available for other HCC account holders to view via the members directory. Your can only be seen by other HCC account holders when they log in.
You can change your privacy settings at any time. To do this, log in and go to "my account" in the members area at the top right of the screen. Under your name, click on "Edit Profile" and click the "Privacy" tag to change your settings. Select the privacy level you prefer. When you are done remember to click the "SAVE" button.
Help form
If you're having problems with the website, we'll try our best to help you out, just fill out the form and we'll get on to it: